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Bosch - bosch-home.com - Refrigerator M:B22ct80sns01 Austin

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Consumer complaints and reviews

Consumer Complaint ID: CCN01330176

Refrigerators Published date: October 8, 2016 Add to watchlist
  • Country: United-States
  • Region: Texas
  • City: Austin

Name: Bosch - bosch-home.com

 

I have owned this refrigerator since 4/15 and about 3/16 the ice in the tray started melting together to make one big ice sheet. I called an authorized Bosch repair store in Austin, Texas and they sent someone out. The fellow told me that it would take both the ice maker and the water valve, that the timing was off on one of the items. He said it wasn't covered under warranty, since I waited till September to have it repaired. After $477.55 + tax it's repaired. Why couldn't they figure out which item was defective and is this the best they can make their refrigerators?

ABA APPLIANCE SERVICE INC.
2409 Richcreek Dr. Austin, TX 78757
P. (512)795-8700
abaappliance@yahoo.com
DATE 9/22/2016 INVOICE 117162
TECHNICIAN CLEO B
DENNIS HAYES
6801 CACTUS CROSSING
AUSTIN, TX 78737
M. 5122889523
DENNIS HAYES SERVICE TO
6801 CACTUS CROSSING
AUSTIN, TX 78737
BILL TO
X
Please Sign
SUBTOTAL 477.55
SALES TAX 39.40
TOTAL 516.95
PAYMENTS 516.95
BALANCE 0.00
Thank you for your business!
PAYMENTS
CHECK 2071 09/20/2016 250.00
CHECK 2074 09/22/2016 266.95
EQUIPMENT SERVICED
Bosch Refrigerator M:B22ct80sns01 S:9411001191
PROBLEM Ice maker not working
REPAIR Needs new ice maker and water valve...
TAXABLE LABOR
CALL CHARGES
TACLB017901E - REGULATED BY TEXAS DEP OF LICENSING & REGULATION | PO BOX 12157 | AUSTIN, TX 78711| 1-800-803-9202 OR 512-463-6599


 
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