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Bath Fitter - Bathfitters.com - Bad service! Oviedo

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Consumer complaints and reviews

Consumer Complaint ID: CCN01330286

Others Published date: October 10, 2016 Add to watchlist
  • Country: United-States
  • Region: Florida
  • City: Oviedo

Name: Bath Fitter - Bathfitters.com


We had our tub covered in January 2016. In Sept I noticed there was water between the old tub and their product. I called and they sent someone to fix it. The first person could not fix so they sent another person. He put seal around the drain. A week later water is back. They sent someone who stated to twist and turn the spout that water comes out of. I thought he knew what he was doing. He could not get it off but kept trying. He then decided to put more sealant on the drain and gave up on the spout. He left saying he fixed it by putting more sealant on the drain. He said do not run water for 4-5 hours so it could dry. about 6 hours later turned on the water and water is spouting out behind the spout. Water got behind the wall and was on the floor of the bedroom behind it and the other end of the bathroom. I called wanting to talk to a manager and they said I could not. They said they would have someone here first thing today. Person today (9:30) agreed we have major damage in the wall and broken pipe. Still waiting on response on how this will be fixed

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